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Telephone:
01332 220970 | 07441 940510
The Garage Court, Cobden Street, Derby, Derbyshire, DE22 3GX

Customer reviews of 1st Stop Motor Group

At 1st Stop Motor Group we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review

1st Stop Motor Group

1st Stop Motor Group
5
4.5

All 65 customer reviews


  • 5

    Disappointed……….

    By You K on 28 March 2026 | Purchase not verified

    Purchased car , did not mention it was wrapped, also NO RECEIPTS kept saying in post now doesn’t even get back DISGUSTING CUSTOMER CARE . Also 2 issues with my car , these cars come in and straight on market straight away and theres issues with it he hasn’t mentioned in add . Be careful


  • 5

    Honest Reliable and Friendly Service

    By Anonymous on 07 February 2026 | Purchase not verified

    My experience with 1st Stop Motor Group was excellent from beginning to end. The staff were welcoming professional and honest and made the whole process easy and stress free. I felt well informed at every stage with no pressure at all. The vehicle was exactly as described clean well presented and great value for money. Everything was handled efficiently and with care which made the experience genuinely enjoyable. I would happily recommend 1st Stop Motor Group to anyone looking for a reliable and trustworthy dealership

    Reply from 1st Stop Motor Group on 25/04/26

    We are pleased to hear that your enjoyed your experience. Hope to see you again for your next car.


  • 5

    By Kay K on 06 February 2026 | Purchase not verified

    Best service quick delivery

    Reply from 1st Stop Motor Group on 25/04/26

    We are pleased to hear that your enjoyed your experience. Hope to see you again for your next car.


  • 5

    Excellent

    By Anonymous on 05 February 2026 | Purchase not verified

    Perfect car stop bought a nice a class service was great experience was great wil be coming back for another car

    Reply from 1st Stop Motor Group on 25/04/26

    We are pleased to hear that your enjoyed your experience. Hope to see you again for your next car.


  • 5

    By Anonymous on 05 February 2026 | Purchase not verified

    Top service good lads very helpful

    Reply from 1st Stop Motor Group on 25/04/26

    We are pleased to hear that your enjoyed your experience. Hope to see you again for your next car.


  • 5

    Do not waste your time

    By Anonymous on 04 February 2026 | Purchase not verified

    Untrustworthy, unreliable cars. Do not waste your time


  • 5

    110%

    By A K on 13 January 2026 | Purchase not verified

    Absolutely amazing service

    Reply from 1st Stop Motor Group on 25/04/26

    We are pleased to hear that your enjoyed your experience. Hope to see you again for your next car.


  • 5

    Highly recommended

    By Mark S on 10 September 2025 | Purchase not verified

    Same day delivery and finance arranged

    Reply from 1st Stop Motor Group on 25/04/26

    We are pleased to hear that your enjoyed your experience. Hope to see you again for your next car.


  • 5

    Top lads 5 star service

    By Anonymous on 10 September 2025 | Purchase not verified

    ​Proper top blokes at 1st Stop Motor Group. I honestly can't recommend these guys enough, absolute 5+ star service.​I was a bit of a nightmare trying to sort a viewing, had to rearrange it twice because of other stuff I had on, but they were sound about it every time. When I finally got there, the car was spot on, or so we thought. Turns out there was a bit of a hidden issue that me and my dad hadn't even clocked, but the next day they called and told us their mechanic had forgotten to do a piece of work.​They told us to take it to a local garage, get a quote, and they'd cover it. Fair enough, I thought, but then the quote came in at over a grand, and I'll admit I started to get a bit twitchy, thinking, "what if they don't pay up after I've had the work done?"​Anyway, I went for it and got it sorted. Sent them the invoice, and then I called a couple of times and got no answer. My stomach was in knots, thinking I'd been conned by a 'good guy' act. But about two hours later, they rang me back, proper apologetic, explaining they'd just been swamped with other customers.​Then they told me to check my bank account, and I was so relieved. Not only had they paid the full amount for the repairs, but they'd also chucked in an extra £50 for the inconvenience. That's a level of service you just don't get anymore. Can't recommend them highly enough. Top lads.

    Reply from 1st Stop Motor Group on 25/04/26

    We are pleased to hear that your enjoyed your experience. Hope to see you again for your next car.


  • 5

    By Anonymous on 09 September 2025 | Purchase not verified

    What a great gentleman and superb service *****