play phone device-mobile location2 search plus dash down_arrow cross chevron-down chevron-up chevron-left calendar device-camera
Telephone:
01332 220970 | 07441 940510
The Garage Court, Cobden Street, Derby, Derbyshire, DE22 3GX

Customer reviews of 1st Stop Motor Group

At 1st Stop Motor Group we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review

1st Stop Motor Group

1st Stop Motor Group
5
4.5

All 65 customer reviews


  • 5

    Awesome

    By Rebecca Smith on 27 July 2023 | Verified purchase

    I drive 150 miles from london to part exchange my honda civic and buy a vw golf r, their prices are good and cars are well presented, you can buy with confidence, my drive to up the midlands was well worth it, special thank you to the sales man


  • 5

    By Andrew Grey on 27 July 2023 | Verified purchase

    I brought a BMW M5 from Autos Avenue Uk, and their service was brilliant, super friendly, cars are really well looked after! Would highly recommend!


  • 5

    AUDI RS4 2018

    By " Benny " D on 02 June 2026 | Purchase not verified

    A real pleasure to deal with ,, got the car of my dreams RS4.. very happy, will definitely deal with again ...well recommended 👍


  • 5

    By Ahsan K on 02 June 2026 | Purchase not verified

    Great service polite and experienced gentleman highly recommend trusted dealer.


  • 5

    By Pal V on 02 June 2026 | Purchase not verified

    Excellent service, honest seller, and a smooth transaction. The car was in great condition and matched the description. Highly recommended.


  • 5

    Promises Made but Not Kept

    By Mehmet Y on 28 April 2026 | Purchase not verified

    At the time of purchasing the vehicle, I was informed that a 3-month warranty would be provided and that the warranty document would be sent within one hour after the sale. However, despite nearly one month having passed and my repeated follow-ups, during which I was consistently told it would be sent “within an hour,” the warranty document has still not been delivered.At the time of purchase, it was also stated that the vehicle’s audio system and cigarette lighter were not working and that replacement parts would be ordered. As no action was taken, I ultimately had to repair these issues myself.In addition, there was an issue with the driver’s side window getting stuck while closing. Although I was told that the necessary parts would be ordered and the issue would be fixed, no follow-up or support was provided after the sale.The failure to fulfil the commitments made prior to the sale, particularly the ongoing delay in providing the warranty documentation, has unfortunately resulted in significant dissatisfaction.


  • 5

    Poor service

    By Anonymous on 28 April 2026 | Purchase not verified

    I purchased a vehicle from this dealership which developed faults shortly after. The vehicle has completely broken down. I’ve tried to resolve it with them, but I’ve not received satisfactory support.


  • 5

    New car driving experience

    By H A on 26 April 2026 | Purchase not verified

    What a cracking company, very helpful people, kind, friendly and courteous. No high pressure sales pitch. You either like the car of not. After sales service excellent. V5C received very quickly. The Car drives like a new car. An excellent find.


  • 5

    110 percent

    By Anonymous on 26 April 2026 | Purchase not verified

    Excellent service will come back again


  • 5

    Highly recommended

    By Anonymous on 25 April 2026 | Purchase not verified

    Excellent services great prices went that little extra and picked me up from the train station

    Reply from 1st Stop Motor Group on 25/04/26

    We are pleased to hear that your enjoyed your experience. Hope to see you again for your next car.